Articles

social media

When careers are defined by social media behaviors

Digital advancements have made activities such as social media engagement easily accessible through simple device gestures. Tasks such as accessing news, posting comments, sharing information, and expressing opinions can now be effortlessly accomplished through various social media platforms. The role of social media has transcended its initial conception as a digital...

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greenwashing

Greenwashing, navigating the fine line between compliance and sustainable commitment

Following the Covid-19 pandemic, an increasing number of companies are embracing a diligent and comprehensive approach towards Environment, Social, and Governance (ESG) principles. The rising consumer awareness regarding sustainable product choices serves as a key catalyst for this transformation. Projections indicate that numerous new regulations concerning ESG will be introduced...

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counterfeit products

3 strategic approaches to combat counterfeit products in the supply chain

The widespread presence of counterfeit products has infiltrated various sectors, causing disturbances in the market due to the prevalence of substandard products. Counterfeiting has evolved into a substantial industry, estimated to be valued between $1.7 trillion and $4.5 trillion annually. This menace poses risks not only to consumer safety but also...

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Whistleblowing system implementation: Unveiling the vital role of socialization

Numerous countries have enacted laws mandating companies and organizations to establish whistleblowing systems, such as the European Union's Whistleblower Protection Directive, the New Anti-Corruption Law, Regulation of the Minister of State-Owned Enterprise No. Per-01/MBU/2011, and OSHA. However, in practice, the execution of these systems often falls short of optimal functionality. Instead,...

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Mystery shopping: Elevating service quality and ethical standards

In the competitive business landscape, ensuring compliance with the standard operating procedures (SOP) and legal requirements is a crucial step towards providing the best customer experience. Unfortunately, it is not uncommon to encounter cases of non-compliance that could tarnish a company's reputation.  To mitigate such risks, companies must enforce strict adherence...

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Mitigating the threats of (the increasingly prevalent) first-party fraud

A recent study published in 2023 showed that the number of first-party fraud cases is increasing. First-party fraud is similar to the more well-known ‘third-party fraud’, but instead of using another person’s identity, it uses a person’s own identity to manipulate financial details such as payslips and bank account balances...

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Whistleblowing systems and the EU Whistleblowing Directive: The 3 Essential Criteria

A whistleblowing system is an effective tool for detecting and uncovering illegal and fraudulent activities. However, the effectiveness of a whistleblowing system is determined by a few key factors that must be met by the company. Communication and raising awareness about, guaranteeing confidentiality, and easy access to the reporting system are...

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Fighting counterfeit medicines in the pharmaceutical industry

The proliferation of counterfeit medicines has become a growing concern, impacting public health and brand integrity in the pharmaceutical industry. Data from the Pharmaceutical Security Institute paints a worrisome picture, indicating a 38% surge in pharmaceutical crime incidents in 2021 compared to the previous year. From endangering consumers to tarnishing the...

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