Mystery shopping is one of the market research methods to measure the brand experience of the consumer base. This research requires individuals under the disguise of potential buyers (mystery [...]
The development of digital technology brings both advantages and threats. As more and more businesses become digitally connected, there are increasing reports of cyber security risks worldwide. [...]
More and more financial institutions, including banks, are migrating to digital by adopting financial technology (fintech), the more complex the challenges and risks to be faced. Ranging from [...]