Whistleblowing System Operator


Integrity Indonesia provides services related to the prevention, detection and investigation of fraud (www.integrity-indonesia.com). As a rapidly expanding company, self-motivated and result-oriented individuals with the proper qualifications and mindset might be interested in taking the available position of Whistleblowing System Operator (WBS). The WBS operator would manage whistleblower report from all channels as per the client’s request and will report to Assistant Manager with responsibilities and requirements as follows:

Job Responsibilities:

  • Handling whistleblower complaints via telephone, email, website and other channels
  • Documenting complaints in relevant reporting templates
  • Preparing a summary report of complaints for the clients on a monthly basis
  • Preparing and/or updating relevant clients files on a timely basis
  • Performing trend analysis of complaints received on a timely basis

Job Requirements:

  • Minimum 1 years working experience
  • Preferably has a call center experience
  • Preferably Female
  • Minimum D3/Bachelor Degree
  • Good communication and interviewing skill
  • Attention to details
  • Good in writing a report
  • Good listener and has experience in counseling area will be an advantage
  • Must have a proficiency in English and Bahasa Indonesia; fluency in other languages will be an advantage
  • Understanding of fraud

If you think you fit the job and are interested in the opportunity, please send your most updated CV in English language, a motivation letter, as well as your recent picture to recruitment@integrity-asia.com.

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