Whistleblowing system as a tool to detect extortion
Extortion has become a chronic problem in various service sectors in Indonesia. The port is one of the areas where extortion often occurs, and collection of fees other than the official fees are commonly charged.
According to Republika, PT Pelindo II or IPC has taken strict measures against several operators for conducting extortion. One of the operators is an outsourced worker at the Container Terminal. One of IPC’s efforts to maintain a clean port is by setting up a whistleblowing system (WBS) complaint channel that can be accessed by all port stakeholders via SMS or instant messaging application.
By implementing a whistleblowing system, a company basically adheres to the transparency principle. Through a whistleblowing system, employees can raise concerns related to signs of fraud that they have witnessed or experienced with guaranteed anonymity. In addition, the whistleblowing system is by far the most effective tool for detecting fraud. According to ACFE’s 2020 Report to The Nations, tips were considerably the most common means of fraud detection, amounting to 43% of their studied cases.
Integrity Indonesia, as a company with two decades of experience in the field of compliance, is fully equipped to provide whistleblowing services for clients from various business backgrounds. Through our proprietary Canary Whistleblowing System, Integrity Indonesia provides a combination of several reporting channels that are centralized on the website application thereby increasing our client’s accessibility to reports, while still ensuring the anonymity of the whistleblowers. For more information about whistleblowing systems, contact us today!